Terms of service

Terms of Service

Last Updated: [Date]

Welcome to Shree Shyam Sarkar ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. Account Terms

To access certain features of our website, you may be required to create an account.

By creating an account, you agree that:

The information you provide is accurate, complete, and up to date.
You are responsible for maintaining the confidentiality of your account credentials.
You are responsible for all activities conducted through your account.
You will promptly notify us of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are involved in fraudulent or unlawful activities.

2. Pricing and Payment

All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise specified.

We reserve the right to:

Modify product prices at any time without prior notice.
Correct pricing errors or inaccuracies.
Cancel orders placed with incorrect pricing information.

Payment must be completed using the payment methods offered on our website. Orders will be processed only after successful payment authorization.

Applicable taxes, shipping charges, and other fees may be added during checkout and clearly displayed before payment confirmation.

3. Product Descriptions

We strive to ensure that product descriptions, images, specifications, and pricing information are accurate.

However:

Product images may differ slightly from the actual product due to lighting, packaging updates, or display settings.
We do not guarantee that all descriptions are error-free, complete, or current.
Product availability is subject to change without notice.

If a product received differs substantially from its description, customers may be eligible for return or refund according to our Return and Refund Policy.

4. Order Acceptance

Placing an order on our website constitutes an offer to purchase products.

We reserve the right to:

Accept or reject any order at our sole discretion.
Limit quantities purchased.
Cancel orders due to pricing errors, stock shortages, suspected fraud, or other legitimate business reasons.

An order confirmation email or message does not constitute final acceptance. Acceptance occurs when the order is processed and dispatched.

If an order is cancelled after payment has been received, an appropriate refund will be initiated.

5. Shipping and Delivery

We aim to process and ship orders within reasonable timeframes.

Delivery times provided on our website are estimates and may vary due to:

Courier delays
Weather conditions
Public holidays
Operational disruptions
Factors beyond our control

Customers are responsible for providing accurate shipping information.

We shall not be liable for delays caused by courier partners, incorrect addresses, or circumstances beyond our reasonable control.

Risk of loss and ownership of products pass to the customer upon delivery.

6. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy.

Generally:

Return requests must be submitted within the specified return period.
Products must be unused and returned in original condition where applicable.
Certain products may be non-returnable due to hygiene, safety, or legal reasons.

Refunds, once approved, will be processed through the original payment method within a reasonable timeframe.

Shipping charges may be non-refundable unless required by law or due to an error on our part.

7. Prohibited Uses

You agree not to use the website:

For any unlawful purpose.
To violate any applicable law or regulation.
To engage in fraudulent or deceptive activities.
To interfere with website security or functionality.
To transmit viruses, malware, or harmful code.
To scrape, copy, or misuse website content without authorization.
To infringe intellectual property rights.
To harass, abuse, or harm others.

Violation of these provisions may result in immediate suspension or termination of access to our services.

8. Intellectual Property

All content available on the website, including:

Logos
Graphics
Product images
Text
Website design
Trademarks

is owned by or licensed to Shree Shyam Sarkar and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law:

Shree Shyam Sarkar, its owners, employees, affiliates, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Use of the website
Inability to access the website
Product availability issues
Delivery delays
Errors or interruptions in service
Unauthorized access to user information

Our total liability for any claim relating to a product or service shall not exceed the amount paid by the customer for the relevant order.

10. Disclaimer of Warranties

The website and services are provided on an "as is" and "as available" basis.

We make no warranties regarding:

Continuous availability of the website
Accuracy of information
Error-free operation
Compatibility with all devices or browsers

Customers use the website at their own risk.

11. Indemnification

You agree to indemnify and hold harmless Shree Shyam Sarkar, its owners, employees, affiliates, and partners from any claims, damages, liabilities, costs, or expenses arising from:

Your violation of these Terms
Misuse of the website
Violation of applicable laws
Infringement of third-party rights

12. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute, claim, or controversy arising out of or relating to these Terms, the website, or any transaction conducted through the website shall be subject to the exclusive jurisdiction of the competent courts located in [Your City, State], India.

Customers agree to submit to the jurisdiction of such courts.